Terms & Conditions
These terms govern your use of the Studio Gloss London website and any purchase you make from us. By using our site or placing an order, you agree to them.
1. About us
Studio Gloss London operates this website.
2. Orders
When you place an order you are making an offer to buy. A contract forms only once we confirm your order has been accepted and dispatched. We may refuse or cancel an order, for example if an item is unavailable or there has been a pricing error.
3. Pricing and payment
Prices are shown in GBP and include VAT where applicable. Payment is taken at the point of order through our secure payment provider. Prices may change from time to time, but changes will not affect orders already placed.
4. Delivery
Delivery options, timings and costs are set out on our Shipping & Returns page.
Shipping & Returns5. Returns and cancellations
Our returns policy, including the hygiene exemption on opened products and your statutory rights on faulty goods, is set out on our Shipping & Returns page.
Shipping & Returns6. Product accuracy
We take care to show our products accurately, but colours and designs may vary slightly from how they appear on your screen.
7. Intellectual property
The Studio Gloss London brand, designs, images and website content belong to us and may not be reused without our permission.
8. Liability
We limit our liability to the fullest extent permitted by law. Nothing in these terms excludes any liability that cannot lawfully be excluded, including for death or personal injury caused by negligence.
9. Governing law
These terms are governed by the law of England and Wales.